1. Introduction

Welcome to Mats Plus International ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and submit quote requests for our products.

Mats Plus International operates within the global trade market and adheres to international data protection laws.

2. Information We Collect

We collect the following types of information:

• Quote Request Information: Name, email address, phone number, company details, and shipping location to process inquiries.
• Account Information (for authorized users only): Clients and employees with registered accounts may have usernames, passwords, and additional profile details.
• Usage Data: IP address, browser type, pages visited, and analytics data to improve user experience.

3. How We Use Your Information

We use your information for the following purposes:

• To process and respond to quote requests.
• To communicate with potential clients regarding inquiries.
• To manage and provide access to authorized users (clients & employees).
• To comply with applicable international trade and regulatory requirements.
• To enhance our website experience through analytics.

4. Access & Authentication

Only authorized clients and employees will be granted access to accounts on our platform. General visitors can browse and submit quote requests without authentication.

5. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Logistics providers to assist with shipping arrangements for international trade.
• Legal authorities if required by trade regulations, customs, or law enforcement.
• Service providers assisting with website functionality and analytics.

6. International Data Transfers

As an international company, we may transfer data across borders to comply with trade agreements and service requests. We ensure appropriate safeguards are in place to protect your data in accordance with applicable regulations.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Request access to, update, or delete your personal information.
• Opt-out of communications regarding quote requests.
• Request details on how we process your information in relation to international trade.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or regulatory requirements. Any updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@matsplus.com.