1. Introduction

Welcome to Mats Plus International ("we," "our," "us"). These Terms and Conditions govern your use of our website and our product inquiry process. By accessing or using our website, you agree to these terms.

2. Quote Requests and Non-Binding Inquiries

Our website allows users to submit quote requests for our products. Submitting a quote request does not constitute a binding contract or guarantee availability. Prices are non-negotiable, and final pricing is provided upon formal agreement.

3. Shipping & Trade Restrictions

Mats Plus International works with multiple shipping providers to deliver products worldwide. Shipping costs, timelines, and terms vary based on location and provider.

Trade Restrictions: Due to regulatory requirements, we do not conduct business with or ship products to certain restricted regions, including but not limited to:

• United States (select industries under regulatory control)
• Canada (restricted under trade agreements)
• Vietnam (specific trade restrictions apply)
• Other jurisdictions as dictated by applicable trade laws

Clients are responsible for ensuring import/export compliance in their respective countries.

4. No Returns, No Refunds Policy

All sales are final. Mats Plus International does not accept returns, refunds, or exchanges under any circumstances. Clients must ensure they have the correct specifications before confirming an order.

5. Intellectual Property & Trade Protections

All product designs, specifications, and trade secrets are the exclusive property of Mats Plus International. These are trademarked and protected under intellectual property laws.

Unauthorized use, reproduction, or distribution of our proprietary product designs is strictly prohibited.

6. Disclaimers & Limitation of Liability

Mats Plus International provides heavy industrial products designed for specific use cases.Misuse of our products can result in serious damage or injury.

We are not liable for damages arising from improper use, unauthorized modifications, or failure to comply with safety regulations. Clients assume full responsibility for ensuring proper use and maintenance of purchased products.

7. Compliance with Local Regulations

Clients are responsible for ensuring that the use, import, and installation of Mats Plus International products comply with all applicable laws and regulations in their country. This includes but is not limited to:

• Safety & industrial compliance
• Import/export regulations
• Environmental impact laws

We do not assume liability for non-compliance with local laws in your country.

8. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Canada and the United States. Any disputes arising from these terms shall be resolved through negotiation, arbitration, or legal proceedings in North American courts.

9. Changes to These Terms

Mats Plus International reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the latest revision date.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at info@matsplus.com.